Faculty Intro to Canvas

Getting Started with Canvas:

Canvas provides a wealth of information about teaching with Canvas. The first place to start is their Instructor Getting Started Resources page.

  • Canvas themselves host a community full of useful resources at community.instructure.com. These include customized guides and question forums as well as community content explaining new features alongside useful existing ones.
  • SLU hosts dozens of knowledge base articles at ask.slu.edu. These include explanations of how to SLU-specific needs like handling grades or accessing lecture capture videos hosted through Panopto.
  • To get help 24/7 directly from Canvas, follow the steps below:
    1. Click on Help in the navigation bar to the left.
    2. Click on the revealed Chat with Canvas option that appears.
    3. You'll be connected to live help.
      NOTE: The Canvas staff who answer that line have access to SLU courses, but will only enter your course with your permission.
       

One-on-One Consultation:

Sometimes we don’t know what questions to ask. In this case, it can help to have an expert shed some light on the situation. If you’re unsure about something, our instructional technologists are here to help you restore sure footing to journey forth. Just email facsupport@slu.edu.

 

Important Canvas Information:

Canvas is Saint Louis University’s supported learning management system. 

Access:

  • Using your SLUNet ID and password, you can log into Canvas through the mySLU portal at auth.slu.edu or directly at canvas.slu.edu. 
  • Your account was automatically created when you signed your contract.

Your Courses:

  • Courses are created through an automated process that begins in your department.  If you do not see your fall courses, please contact your department administrator to verify that they have connected you to the course in CourseLeaf/Banner.
  • You should have a test or sandbox course automatically created for experimentation.  If you don’t see this course, or need another, email facsupport@slu.edu.
  • Helpful resources for using Canvas quizzes and the Gradebook in Canvas:

Student and TA Enrollment:

  • Students are automatically enrolled in your courses as they register. They are also automatically removed when they drop the course.  Students cannot be added manually to a Canvas course.  If they have issues, they should begin by reaching out to the Registrar’s Office (314-977-2269 or registrar@slu.edu).
  • Enrollment for a TA in your course is handled automatically.  They cannot be added manually. Please contact your department administrator and ask them to add the TA in CourseLeaf/Banner. This will automatically feed them into Canvas.
     

We're Here to Help You:

For issues logging in or accessing the systems, call 314-977-4000 or email ask@slu.edu.
For any questions regarding Canvas, feel free to email us at facsupport@slu.edu.
 

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