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Getting Started with Canvas:
NOTE: This handout does not apply to the Medical School, which has its own installation of Canvas.
For assistance with Medical School courses please contact Zak Mussig (zachary.mussig@health.slu.edu).
The Growing with Canvas course is the first step to understanding this tool. This course has been shared with you through Canvas and provides a firm foundation for how to use Canvas while providing you a context for your next step. Recordings of seminars offered by Canvas trainers are available inside the Modules of Growing with Canvas.
After you’ve taken this short introductory course, you’ll have an idea which of the following paths work for you:
- Self-Learning
- One-on-One Consultation
Self-Learning:
This path is the most immediate and can be utilized at any time because it’s only dependent upon your time and need. Once you’ve gotten an idea of what’s involved in Canvas from the Growing with Canvas course, you can search a wealth of articles with answers to most of the questions you would ask.
- Canvas themselves host a community full of useful resources at community.canvaslms.com. These include customized guides and question forums as well as community content explaining new features alongside useful existing ones.
- SLU hosts dozens of knowledge base articles at ask.slu.edu. These include explanations of how to SLU-specific needs like handling grades or accessing lecture capture videos hosted through Panopto.
- Canvas has integrated help. To use it:
- Click on Help in the navigation bar to the left.
- Click on the revealed Chat with Canvas option that appears.
- You'll be connected to live help.
NOTE: The Canvas staff who answer that line have access to SLU courses, but will only enter your course with your permission.
One-on-One Consultation:
Sometimes we don’t know what questions to ask. In this case, it can help to have an expert shed some light on the situation. If you’re unsure about something, our instructional technologists are here to help you restore sure footing to journey forth. Just email facsupport@slu.edu.
Important Canvas Information:
Canvas is Saint Louis University’s supported learning management system.
Access:
- Using your SLUNet ID and password, you can log into Canvas through the mySLU portal at auth.slu.edu or directly at canvas.slu.edu.
- Your account was automatically created when you signed your contract.
Your Courses:
- Courses are created through an automated process that begins in your department. If you do not see your fall courses, please contact your department administrator to verify that they have connected you to the course in CourseLeaf/Banner.
- You should have a test or sandbox course automatically created for experimentation. If you don’t see this course, or need another, email facsupport@slu.edu.
- You should also be enrolled in the Canvas training course called Growing With Canvas. Please complete the training modules before setting up your courses.
- Helpful resources for using Canvas quizzes and the Gradebook in Canvas:
Student and TA Enrollment:
- Students are automatically enrolled in your courses as they register. They are also automatically removed when they drop the course. Students cannot be added manually to a Canvas course. If they have issues, they should begin by reaching out to the Registrar’s Office (314-977-2269 or registrar@slu.edu).
- Enrollment for a TA in your course is handled automatically. They cannot be added manually. Please contact your department administrator and ask them to add the TA in CourseLeaf/Banner. This will automatically feed them into Canvas.
We're Here to Help You:
For issues logging in or accessing the systems, call 314-977-4000 or email ask@slu.edu.
For any questions regarding Canvas, feel free to email us at facsupport@slu.edu.