Overview:

As an incoming student, your on boarding process can be a bit overwhelming. This article is meant to make the technology issues you face a little less intimidating by providing access to answers in one location. Below you will find links to software, specific resources, and explanations of how to handle many of your computing needs. As always, if you have additional questions, you can call us at 314-977-4000, email us at ask@slu.edu, or point your web browser to ask.slu.edu and use the chat function, submit a ticket, or browse our knowledge base.
 

Links and Resources:

Setting Up Your Password:

THIS ARTICLE steps you through the process of creating your password for SLU and registering for our multi-factor authentication system.
 

Computer Updates:

SLU recommends that most student laptops setup automatic security updates. HOWEVER, we ask that you check with the AskSLU desk in the Academic Tech Commons on the main floor of Pius Library before upgrading your operating system. Whether you're considering updating to the latest version of Windows or macOS, stop by the AskSLU desk to make sure that the software you need to run is compatible with the latest OS.
 

Microsoft Office Suite:

THIS ARTICLE steps you through the process of downloading and installing Microsoft Office on your personal computer.
 

Accessing SLU Email:

THIS ARTICLE steps you through the process of logging into your SLU email account.
 

Installing Drivers for Billiken Print:

THIS ARTICLE steps you through the process of installing Windows print drivers for SLU's printer network.
THIS ARTICLE steps you through the process of installing Mac print drivers for SLU's printer network.
 

Installing Alternate Web Browsers:

It always helps to have options and we rely on web browsers for much of what we do these days.
In addition to your operating system's web browser (Edge for Windows and Safari for macOS), these are two useful alternatives.
THIS LINK will allow you to download and install Google Chrome.
THIS LINK will allow you to download and install Mozilla Firefox.
 

Security for Your Personal Technology:

THIS ARTICLE provides insight regarding many precautions and procedures you can follow to protect your electronic devices, accounts, and personal data.