- Knowledge Base
- IT Professional Services
- IT Service Management
Overview of the response times based on priority as dictated in the ITS Service Level Agreement (SLA).
- Knowledge Base
- Information Security
- Cybersecurity Awareness
Hackers often target home routers to steal data, spread malware, or access SLU systems. SLU encourages users to secure their routers by updating firmware, changing default settings, using strong passwords, and monitoring connected devices. Simple steps at home can protect both personal information and the university’s network.