Question?
What do I do when I've turned on the system and the projector appears to have power, but nothing appears on the screen?
Answer
- Verify that the GREEN light is on when looking at the projector.
- Verify that your input source is selected correctly at the Crestron touch panel. To be sure, select a different source and then re-select the one you wish to use.
- Pay attention to the screen when selecting the different source and re-selecting the one you wish to use.
- If the other source displays something and the one you wish to use doesn't, we know that the issue is not the projector.
- If you're using a device like the document camera, check and make sure that it is powered on.
- Tap the "Room Control" button at the top of the touch panel and see if the video projector is muted. If it is, unmute it to display your video.
- If you are using a video projector that is not installed as part of the classroom system, verify that the cables are properly connected between the device and the projector.
If these steps don't help, press the "4099 Support" button at the top of the panel or call Classroom Support at 314-977-4099.