How to clear your browser cache and cookies

Each time you access a file through your web browser, the browser caches (i.e., stores) it. Thus, the browser doesn't have to newly retrieve files (including any images on the page) from the remote website each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently.

Resolution

Chrome

1. Click the Chrome menu on the browser toolbar  (the 3 vertical dots located under the X to close the window)
2. Select More Tools
3. Select Clear Browsing Data
4. In the Time Range drop-down - select All time to delete everything
5. Check the boxes of the types of information that you want to delete
6. Click Clear Data
7. Close all open Chrome browser windows
8. Open a new Chrome browser window

Firefox (Windows OS)

1. Click the Firefox menu on the browser toolbar (the 3 horizontal lines located under the X to close the window)
2. Click Library
3. Click History
4. Click Clear Recent History and then select the items you want to delete (e.g., Browsing History, Cache, Cookies)
5. In the Time range to clear drop-down - select Everything
6. Click OK
7. Close all open Mozilla-Firefox browser windows
8. Open a new Mozilla-Firefox browser window

 Firefox (Mac OS) 

1. Click the Firefox button at the top of the browser window
2. Select Preferences and then the Privacy tab
3. Click the link to clear your Recent History
4. Select the desired range; to clear your entire cache select Everything
5. Click the arrow to display "Details" (if necessary)
6. Select Cookies and Cache
7. Click Clear Now
8. Close all open Mozilla-Firefox browser windows
9. Open a new Mozilla-Firefox browser window

Microsoft Edge 

1. Click the Edge menu on the browser toolbar  (the 3 Horizontal dots located under the X to close the window)
2. Select Settings
3. Click the 3 horizontal lines on the top left next to Settings
4. Select Privacy, search, and services
5. Under Clear browsing data click  Choose what to clear
6. In the Time Range drop-down - select All time to delete everything
7. Check the boxes of the types of information that you want to delete
8. Click Clear Now
9. Close all open Microsoft Edge browser windows
10. Open a new Microsoft Edge browser window