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If You Know Your Current Password (Windows):
NOTE: Before beginning this process, be sure to log out of any devices that are currently using your university password. This includes phone or tablet using SLU Wi-Fi connections, phone or tablet connections to Outlook, and any SLU accounts your computer may be using.
- Open a web browser and go to auth.slu.edu.
- Log in using your SLU Net ID and password.
- Choose your form of authentication and verify your identity.
- Click on your name in the upper-right corner.
- Choose Settings.
- In the Security Methods section, click the Reset button to the right of Password.
- The system will ask you, Are you sure you want to reset Password enrollment?
Click the green Yes button.
- You will see a screen with the SLU logo prompting you to Reset your password.
Click on the Select button to the right of the word Password.
- Enter your current password and click the Verify button below.
- You will be prompted to verify your identity with one of the multi-factor options.
- Follow the respective instructions for the multi-factor authentication you use.
- You will now be provided a screen with the Password Requirements and two fields below. Enter your new password in the first field and re-enter your new password in the second to confirm. Then click the Reset Password button below.
- You will return to the Account Settings page from which you initiated your Password Reset.
A pop-up window in the lower right corner will appear stating, You have successfully reset your password.
If You Know Your Current Password (Mac):
NOTE: Before beginning this process, be sure to log out of any devices that are currently using your university password. This includes phone or tablet using SLU Wi-Fi connections, phone or tablet connections to Outlook, and any SLU accounts your computer may be using.
- Click on the JAMF Connect menu bar icon in the top right (it looks like two chain links interlocked) and click on Change Password.
- The Login Screen will appear. Enter your Username and Password and click the blue Sign in button.
- Verify your identity with your preferred multi-factor authentication type.
- After signing in successfully, you will see a SLU Password change page. Click on the Reset button to the right of Password under Security Methods.
- Click the green Yes button to confirm that you want to reset Password enrollment.
- Complete your multi-factor authentication.
- Type in your old Password and click the blue Verify button.
- Enter your new Password and re-enter it below to confirm the password. Click the checkbox that says Sign me out of all other devices and click the blue Reset Password button.
- You’re done! Now you should be signed out and asked to Sign in again with your newly reset Password.
If You've Forgotten Your Current Password:
NOTE: Before beginning this process, be sure to log out of any devices that are currently using your university password. This includes phone or tablet using SLU Wi-Fi connections, phone or tablet connections to Outlook, and any SLU accounts your computer may be using.
- Open a web browser and go to auth.slu.edu.
- Click Forgot password? under the Sign In button.
- You will see a Reset your password screen. Enter your SLU email address or Username and click the Next button.
- You will be asked to verify your identity with one of your registered forms of multi-factor authentication.
- Follow the respective instructions for the multi-factor authentication you use.
- You will then be prompted to answer your security question. Enter your answer and click the Verify button.
- You will now be provided a screen with the Password Requirements and two fields below. Enter your new password in the first field and re-enter your new password in the second to confirm. Then click the Reset Password button below.
- You will know that your password has been reset when the mySLU applications page appears.
Need additional help or have issues:
For additional assistance contact the IT Service Desk at (314) 977-4000.