Rave Alert System - Subscribing and Unsubscribing

Summary

This contains an overview of SLU's Rave Alert system and how to subscribe and unsubscribe.

Body

What Is The Rave Alert System?

SLU utilizes the RAVE Alert emergency notification system to deploy critical information quickly. This system is available to all faculty, staff, and students. Visitors and contractors can opt-in to receive the emergency alerts as well.

SLU will communicate in a variety of ways depending on the type of emergency following the University's Emergency Notification Policy. The three types of  communication are: SLU Alerts (text),Timely Warnings (email), and Public Safety Advisories (email). In every case, an evaluation of the circumstances will be conducted to determine if a SLU Alert, Timely Warning, or a Public Safety Advisory is required and/or appropriate. Notifications will be issued and shall be continually updated until it has been determined that the threat is contained or ended. 

The Saint Louis University Department of Public Safety will immediately notify the campus community upon the confirmation of a significant emergency or dangerous situation on campus involving an immediate threat to the health or safety of the campus community. If a serious crime, natural disaster, or man-made emergency poses an immediate threat to the health and safety of the SLU community or a segment of the SLU community, the Clery Act requires that the institution immediately notify the campus community (or segment of the community).  This communication will typically be a text alert, blast email, and/or automated phone call.  Depending on the circumstances, other communication options may be used such as social media, digital signage, and the campus web site.

To Subscribe:

Employees:

  1. Open a web browser and go to auth.slu.edu.
  2. Log into the portal with your SLU Net ID and password.
  3. Select Applications to the left.
  4. Click on Workday.
  5. Under Applications, click on Personal Information.
  6. Under the Change heading, click the Contact Information button.
  7. Click the Edit button and scroll down to the Phone section.
  8. If your phone number is already there,
    1. Select the pencil icon to the right,
    2. Click Phone Type, and
    3. Select SLU Emergency Notification (SLU Alert).
    4. Click the check box to the right.
    5. Click the yellow Submit button at the bottom of the screen.

If your phone number isn't there,

  1. Click the Add button.
  2. Enter the Phone Number.
  3. Enter the Visibility.
  4. Click Phone Type, and
  5. Select SLU Emergency Notification (SLU Alert).
  6. Click the check box to the right.
  7. Click the yellow Submit button at the bottom of the screen.

Students:

  1. Open a web browser and go to auth.slu.edu.
  2. Log into the portal with your SLU Net ID and password.
  3. Select Applications to the left.
  4. Click on Banner Self-Service.
  5. Under the Personal Information tab, click on the Campus Emergency Notification System link.
  6. Complete the required information.
    (You can enter up to three cell phone numbers, landlines and email addresses each.)

Campus Contractors and Visitors

Those not affiliated with the University can receive SLU Alert messages by texting "SLUALERT" to 77295. This is ideal for contractors, parents of summer campers, and other visitors who would like to receive the emergency alerts. It is important to understand that when you opt-in to the system, you will remain in the system 24/7 unless you opt-out by texting "Stop SLUALERT".

To Unsubscribe:

Though the Rave Alert system is an important communication channel for Public Safety, DPS does not control the notifications.

Individuals who no longer wish to receive text messages from SLU's Rave Alert system can text "Stop SLUALERT" to 77295.

Employees:

  1. Open a web browser and go to auth.slu.edu.
  2. Log into the portal with your SLU Net ID and password.
  3. Select Applications to the left.
  4. Click on Workday.
  5. Under Applications, click on Personal Information.
  6. Under the Change heading, click the Contact Information button.
  7. Click the Edit button and scroll down to the Phone section.
  8. Select the pencil icon to the right of the number listed as SLU Emergency Notification (SLU Alert),
  9. Click Phone Type.
  10. Choose Landline or Mobile.
  11. Click the check box to the right.
  12. Click the yellow Submit button at the bottom of the screen.

Students:

  1. Open a web browser and go to auth.slu.edu.
  2. Log into the portal with your SLU Net ID and password.
  3. Select Applications to the left.
  4. Click on Banner Self-Service.
  5. Under the Personal Information tab, click on the Campus Emergency Notification System link.
  6. Delete any phone numbers that you previously entered.
  7. Select the option below that states, "I have no U.S. cell phone number(s) to provide. I will assume the responsibility and consequences for not receiving emergency phone notifications."

Campus Contractors and Visitors

In order to cease getting text messages to you cell phone, simply text "Stop SLUALERT" to 77295.

Need additional help or have issues:

For additional assistance contact the IT Service Desk at (314) 977-4000.
Don't call DPS if you can't unsubscribe.
Call us and we'll have our Applications group address the issue.

Details

Details

Article ID: 180
Created
Thu 4/8/21 6:43 PM
Modified
Thu 5/30/24 2:39 PM