Enrolling Android Device in Intune for Outlook Email


In order to provide the appropriate layer of security for our @health.slu.edu accounts, the Intune Company Portal must be installed and configured on mobile devices to access those email accounts. Follow the process below to install and configure the Intune Company Portal on your Android device and then add Outlook to the tool for email access.

NOTE: If you would like a document with all of these steps including screen captures illustrating this process, a PDF is available to the right.


Your Android device must adhere to the following:

  • Must be encrypted
  • Must not be jailbroken (hacked) 
  • Must have an adequately complex pin passcode
  • Must have a screen timeout and require passcode to login

Installing Intune Company Portal:

  1. On your Android device, open the Play Store.
  2. Type Intune in the Search bar, select Intune Company Portal.
  3. Select Install. Once downloaded, an icon appears on the home screen entitled, Company Portal.
  4. Select Open once the download is complete.
  5. If the Intune Company Portal has been run on your device before, there will be accounts listed. If your current SLU email address is one of those accounts listed, you may select that and tap the Continue button at the bottom of the screen and proceed to Step 9. Otherwise, tap the Sign In button.
  6. Enter your SLU email address (firstname.lastname@health.slu.edu) and tap the Next button.
  7. You will be taken to the blue SLU Central Login Service screen. Enter your SLU Net ID and Password.
  8. You will be prompted to confirm your identity through Okta. Select your preferred method of authentication and provide confirmation.
  9. At the next screen, tap the Begin button to start the enrollment process for your device.
  10. The next screen lists what SLU can see and cannot see on your device. Tap the Continue button after reviewing that information.
  11. The next screen reviews the permissions needed to proceed. Tap the Next button at the bottom of the screen.
  12. You will be asked to grant permission to let the Company Portal to make and manage phone calls. Tap the Allow option.
  13. You will be presented with an activation screen. This screen lists the operations the Company Portal will be able to perform including:
  • Erase all data
  • Change the screen lock
  • Set password rules
  • Monitor screen unlock attempts
  • Lock the screen
  • Set screen lock password expiration
  • Set storage encryption
  • Disable cameras
  • Disable some screen lock features

Once you review the lists, tap the Activate this device admin app at the bottom of the screen.

  1. Select whether you own your device or if the university owns it. Tap Done at the bottom of the screen.
  2. This screen should confirm that the device has been enrolled (green check). Tap Continue at the bottom of the screen to proceed with device compliance.
  3. Expand each category to resolve the compliance issues. Each item has a How to resolve this option for assistance. When complete, tap Check Compliance at the bottom right of the screen.
  4. You’ll need to set a passcode to resolve the Screen Lock Pin issue.
  • Select the Home button.
  • Browse to Settings
  • ...then Security
  • ...then Screen Lock
  • ...then Pin 
  1. Enter a new passcode.

NOTE: Simple passcodes (e.g., 111111) are not acceptable.

Tap Continue to proceed.

  1. Re-enter your passcode to confirm. Tap on OK to save.
  2. Choose how you wish to be notified and then tap the Done button at the bottom right of the screen.
  3. Return to the Company Portal and select Check Compliance to see if there are any outstanding compliance issues remaining.
  4. If your device has not been encrypted:
  • Select the Home button.
  • Browse to Settings
  • ...then Security
  • ...then Encrypt Device
  1. If the battery is below 80% charged, a warning will appear. Charge the phone over 80% and leave it plugged in to proceed.
  2. Once the charger is connected and the phone is properly charged, the option to encrypt the phone will become available. Tap the Encrypt Phone button at the bottom of the screen.
  3. Enter your passcode and tap the enter button to confirm that you have the right to encrypt the device.
  4. Tap the Encrypt Phone button at the bottom of the screen to begin.
  5. By default, the device’s operating system is already encrypted. To complete encrypting the rest of the device, a startup PIN is required:
  • Launch the Settings Application
  • Scroll down and tap the Lock Screen and Security option
  • Tap on the Protect Encrypted Data option
  • Tap on the Require Lock Screen option
  • Tap on the OK button at the bottom of the screen
  • Enter your PIN to confirm
  • Reboot your Android device

NOTE: Encryption can take anywhere from a few minutes to over an hour depending on how much data is on your device and how fast your phone’s processor is.

  1. Once the encryption is complete, you’ll need to enter your PIN again to start the Android device.
  2. From the Home Screen select the Company Portal app.
  3. Select the Devices tab from the top of the screen and then tap on the Android device listed below with the exclamation point next to it.
  4. Tap on the Check Compliance option. This process may take a few minutes.
  5. Once the check completes, the device should report that it is compliant.
  6. Return to the previous screen and select the Apps tab at the top.
  7. Select Outlook from the available apps listed.
  8. Once the description appears, tap on View In Google Play at the bottom of the screen.
  9. Tap on the Install button on the Outlook page of the Google Play Store.
  10. Once it is installed, tap on the Open button to launch Outlook.
  11. Outlook may recognize your SLU email address (firstname.lastname@health.slu.edu). If it does, tap the Skip button at the bottom of the screen and proceed to Step 41. If it does not, tap the Add Account button.
  12. Enter your SLU email address (firstname.lastname@health.slu.edu) and Click Continue in the lower right corner.
  13. Log into your account if prompted.
  14. If asked if you would like to add another account, click the Maybe Later option at the bottom left of the screen.
  15. The next screen tells you about Outlook’s updated privacy settings. Click Next in the lower right corner.
  16. The next screen talks about Outlook’s diagnostic data collection. Click the blue Accept button at the bottom of the screen.
  17. The next screen touches base on some of Outlook’s features as they pertain to privacy. Tap Continue to Outlook at the bottom of the screen.
  18. You should now see your Outlook inbox and have access to your SLU email account.


Article ID: 396
Tue 10/12/21 9:14 PM
Wed 11/9/22 11:20 AM